Download presentations from the 2006 Patient Communication Conference below.
10:00
Welcome and Introduction
10:05
Patient involvement
in healthcare regulation
Gwen Duncan Area Manager - Healthcare Commission
10:25
Patient communication
- key to clinical process across health sectors
Jane Cameron Director of Clinical Services - Capio Healthcare UK
10:45
Patient communication - the good, the bad and the ugly
John Wild Publicity and Development Manager - Plain English Campaign
11:50
The rise of
patient power
Peter Merchant Head of Health Advice Team - Eversheds
12:10
Patient communication, complaints and litigation
John Primrose Director of Education - Association of Surgeons of Great Britain and Ireland
13:45
Managing men and their long-term conditions
Ian Banks GP and Chairman - Men's Health Forum
14:05
Improving the
patient experience through information
Simon Parsons Consultant Surgeon - Nottingham University Hospitals NHS
Trust, Technical Director - EIDO Healthcare
15:20
Mobilising healthcare
professionals to enhance patient care and communication
Peter Carthew NHS Sector Leader - Orange Business Solutions
15:40
Involving and informing
patients - the challenge of health literacy
Jo Ellins Research Associate - The Picker Institute