Conference

Download 2006 Conference presentations

Download presentations from the 2006 Patient Communication Conference below.

10:00
Welcome and Introduction

10:05
Patient involvement in healthcare regulation
Gwen Duncan  Area Manager - Healthcare Commission

10:25
Patient communication - key to clinical process across health sectors
Jane Cameron  Director of Clinical Services - Capio Healthcare UK

10:45
Patient communication - the good, the bad and the ugly
John Wild  Publicity and Development Manager - Plain English Campaign

11:50
The rise of patient power
Peter Merchant  Head of Health Advice Team - Eversheds

12:10
Patient communication, complaints and litigation

John Primrose  Director of Education - Association of Surgeons of Great Britain and Ireland

13:45
Managing men and their long-term conditions
Ian Banks  GP and Chairman - Men's Health Forum

14:05
Improving the patient experience through information
Simon Parsons  Consultant Surgeon - Nottingham University Hospitals NHS Trust, Technical Director - EIDO Healthcare

15:20
Mobilising healthcare professionals to enhance patient care and communication
Peter Carthew  NHS Sector Leader - Orange Business Solutions

15:40
Involving and informing patients - the challenge of health literacy
Jo Ellins  Research Associate - The Picker Institute