Experts in informed consent
Patient information leaflets and e-learning resources

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Eido Healthcare

Patient information

FAQs

  1. Are your documents ’standard’ or can they be customised?
    EIDO documents describe accepted clinical practice. They can be customised to make sure they fully meet local needs.
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  2. Who writes your documents?
    EIDO authors are all practising specialist surgeons who have trained and qualified in the UK. They only write documents in the areas in which they specialise.
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  3. Who validates your documents?
    EIDO documents are validated by clinicians, proof readers, and external organisations such as the Plain English Campaign and Patient Concern. Each document bears the Plain English Campaign Crystal Mark. EIDO is a Platinum status Corporate member (the only healthcare organisation to enjoy this status of the Plain English Campaign).
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  4. Have your documents been developed with patient input?
    Yes. The library was piloted twice, within a NHS hospital and a private hospital. Audits have also been carried out at hospitals which have been using INFOrm4U for more than a year. The results were excellent. Copies are available on request.
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  5. Are your documents updated?
    Yes. EIDO documents are updated at least once each year, and more regularly if required, based on changes in medico-legal law and clinical practice.
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  6. How are the documents delivered?
    EIDO documents are delivered via the Web Download Centre (DC). The DC tracks usage of the documents by your hospital to help implementation and to provide a useful audit trail for your own reporting needs. The documents are in PDF format.
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  7. Are different languages and formats available?
    Yes. EIDO’s Translation Service provides an ‘off the shelf’ library of the most commonly used documents in six languages. In addition, we can provide our documents in most foreign languages, as well as in Braille and on audiotape, via our ‘On demand’ service.
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