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INFOrm4U is a library of treatment-specific informed consent patient information leaflets. Each leaflet bears a Plain English Campaign Crystal Mark.
Key patient benefits:
- Accurate expectations of the procedure
- Improved understanding of the problem and the treatment options
- Opportunity to discuss information with family / friends and to participate in the decision-making process (’shared decision making’)
- Earlier patient identification of symptoms of post-operative complications
- Improved after-care compliance
- Improved patient satisfaction
Key financial benefits:
- Lower risk of litigation (currently £4 billion outstanding NHS liabilities)
- Informed patients are less likely to go to law
- Cases that go to law are less likely to be successful
Key clinician benefits:
- More effective and efficient doctor-patient consultation by supporting the explanation of the condition and recommended treatment
- More reliable consent by providing the right level of detail about risks and benefits
- Improved doctor-patient relationship if complications occur
- Reduced likelihood of complaint and litigation
- Education of junior doctors and nurses
