For nearly 20 years EIDO Healthcare has made it our mission to support the clinician-patient relationship by providing high quality surgical information to patients. This means patients can rest easy knowing they’ve been properly informed and that they are making a knowledgable decision. Clinicians can also be confident that they have provided trustworthy, current and easy to understand information to the patient. EIDO’s library of nearly 400 surgical procedures is highly regarded in the industry, but developing and maintaining a library of that size is a significant and on-going endeavour. The key to it all is our editorial board.
All members of our editorial board are not only experts in their surgical specialty, but experts in the specific procedure that we ask them to write about or review. They are all still practicing surgeons and therefore aware of changes to current practice or techniques, as well as developments with respect to complications or alternatives of the procedure. EIDO has an editorial board in each of the regions in which it operates, to ensure the information provided is always relevant to the country where the patient is having their procedure.
EIDO currently has nearly 400 documents in its library which cover the most common procedures across more than 30 specialties, from anaesthetics through the alphabet to vascular. Behind the scenes, a lot of work goes into creating new documents for the EIDO library. A suitable specialist author is first found to create an initial draft. Next the editorial board steps in to review and sometimes rewrite where necessary to ensure clarity throughout. The difficult terminology is simplified to align with EIDO’s goal of easy-to-read material, but still remaining medically accurate. The document is then sent between EIDO editors and the specialist author to make sure EIDO’s high quality standards are being met. It is also sent for proofing and editing to editorial boards in other regions to make sure it remains appropriate for all patients. All this work, and more, goes into the creation of every document within our library.
Supplying products to nearly 50% of NHS acute trusts and 80% of the private hospital sector, we pride ourselves on producing and equipping practitioners with the best surgical procedure related content available. Our documents need to have accurate and up-to-date material, which is why our library is being continually reviewed by our expert editorial board.
Any response we receive from practising clinicians who use our library is also noted via a feedback form in our download centre. Any recommended changes from our editorial board and our customers are then made to the documents. These updated documents are available to our customers within 24 hours as our document delivery platform generates the documents on demand, using the latest version of the content. In this way, the most current and reliable information is made available to our customers, enabling them to confidently provide patients with information about proposed surgical procedures.
EIDO also works closely with barristers who specialise in medical law, ensuring our documents are medico-legally sound in the event of litigation. Notable names include Vivienne Harpwood and Rob Weir.
Vivienne was until recently Course Director of the Legal Aspects of Medical Practice degree at Cardiff Law School, a position she held for more than 20 years. She is also the founding editor of Butterworth’s Medico-Legal Reports and the journal Medical Law International. Rob is a barrister who focuses on all aspects of personal injury and clinical negligence.
Rob won the Legal 500 UK Awards as Personal Injury & Clinical Negligence Silk of the Year in 2015, and was short-listed in 2014, 2016 and 2017. He also won the category of Personal Injury & Clinical Negligence Silk of the Year at the 2013 Chambers UK Bar Awards. Vivienne, Rob and many more healthcare professionals make up those who work behind the scenes giving us advice and direction regarding the medico-legal soundness of our content.
For the past 15 years EIDO has worked alongside the Plain English Campaign, an organisation which has helped many government departments and official organisations move away from the use of complicated and confusing language in their documents and towards clear and concise information which can be understood by all. In recognition of our long relationship, EIDO has been made a lifetime member of the Plain English Campaign, making us one of only seven health organisations to have been awarded this honour.
As you can see, there is a lot more to developing and maintaining the EIDO library than one might think. We are proud of the work our editorial board does to ensure our high standards are always met. The advice and input collected from practising clinicians around the world help to make EIDO Healthcare the leader in providing information for informed medical consent.